Return Policy

Return Policy

If after receiving your order you wish to return a product, the company follows a single policy regarding the returns of products sold through its website, which is in accordance with European and Greek consumer protection legislation. According to this you can return the product within (14) fourteen calendar days from its receipt as shown by the statements of the transport company from which you received it. The product to be returned must be in excellent condition and in intact packaging and not used. In this case, after our information, we organize the return of the product with one of the courier companies that we cooperate with or you undertake its return.

 

The return address of the product is written on the label of diagorasclub.gr of the parcel you received. 

 

In case of change of the product due to size, we organize for you the return of the product which will be free of charge and you will be charged only 5.00 euros for the new shipment. In case you want to change the product with another different type and model, you will be fully charged the shipping costs but with the preferential price of 5.00 euros.

 

In case you return the product due to a defect and if it is deemed defective by www.diagorasclub.gr, then you will return the value of your purchase by deposit in your personal bank account within (30) thirty days. The defective product is subject to any warranty of the company that produced it and the responsibility for repair and / or replacement belongs to it. In case of product return for any other reason and refund requirement, the responsibility for product return as well as shipping costs are borne by the customer. 

No refunds are given for any product if its packaging has been used or altered in any way.

The return of the products is done with the courier company that has been sent to you.

 

Order cancellation 

Diagorasclub.gr gives you the opportunity to cancel or modify your order at no cost if it has not been delivered to the carrier. More specifically, cancellations or changes are made until 12.00 am. 

In any case and for the best service, first inform us in time either for the change or for the cancellation you wish by phone at 22441 14034 or via email at info@korilindos.com